• PickPetPack is a pet products eCommerce store operating on a dropshipping model. Products are sourced directly from third-party suppliers and manufacturers.

  • While we carefully select our partners, we do not manufacture or physically handle products. Therefore, we cannot guarantee product quality, safety, packaging, labeling, or compliance with local regulations.

  • Product descriptions, images, and availability may differ slightly from the actual item delivered.

  • Shipping times may vary depending on supplier location and logistics, and delays may occur beyond our control.

  • Our website may include affiliate links. If you make a purchase through these links, we may earn a small commission at no extra cost to you.

  • Our business model is transparent, and our main objective is to deliver quality pet products at affordable prices, while maintaining excellent service and ensuring customer satisfaction.

  • We strive to make shopping easy and convenient for our customers, providing clear product information, easy navigation, and responsive customer support.

  • We always aim to resolve issues promptly, including refunds, returns, or replacements in case of damaged, delayed, or incorrect orders.

  • Prices, offers, promotions, and availability are subject to change without prior notice.

  • PickPetPack is not liable for direct, indirect, incidental, or consequential damages resulting from the use, misuse, or inability to use products purchased through our website.

  • Product-related concerns (such as defects, safety issues, or allergic reactions) are the responsibility of the manufacturer or supplier. However, we assist customers in line with our returns and refund policies.

  • All efforts are made to ensure accurate product descriptions and images, but slight variations may occur due to supplier packaging or photography.

  • By using our website and making purchases, you acknowledge and agree to this disclaimer and understand that PickPetPack’s goal is quality service and transparent business practices.