Last Updated: [Insert Date]

Welcome to PickPetPack (https://pickpetpack.com). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website.

1. Information We Collect

  • Account Registration: During signup, we collect your first name, last name, and mobile number. OTP-based authentication is used to verify and secure your account.
  • Email Subscription: If you subscribe to receive product updates and special offers, we collect and store your email address with your consent.
  • Order Information: At checkout, we collect your billing address and email. The shipping address is optional and only needed when delivery details differ.
  • Device & Browsing Data: We collect technical data such as IP address, browser type, and device type via cookies and tracking tools like Google Analytics. This helps us analyze traffic and improve user experience.

2. How We Use Your Data

  • To Provide Services: Your information is used to fulfill orders, verify user identity, send OTPs, and deliver products via our dropshipping partner (CJ Dropshipping).
  • Marketing & Promotions: With your consent, we may use your email to send newsletters, discounts, and promotional offers through MailerLite. You can unsubscribe anytime via the link provided in every email.
  • Customer Support: If you contact us through our Contact Us page, your message and contact details may be used to respond and resolve your inquiries.
  • Analytics: We use Google Analytics to collect anonymized site usage data. This helps us enhance performance, understand customer behavior, and optimize website experience.

3. Data Sharing & Third-Party Partners

  • CJ Dropshipping: We may share necessary customer data such as name, shipping address, and phone number with CJ Dropshipping solely to fulfill your orders.
  • MailerLite: Your email and subscription preferences are stored securely in MailerLite for marketing and communication purposes, with compliance to GDPR and CAN-SPAM laws.
  • Analytics Tools: Google Analytics collects anonymized usage data to help us analyze site traffic. We do not share personally identifiable information with Google.
  • No Data Selling: We do not sell or rent your personal data to third parties under any circumstances.

4. Cookies & Tracking Technologies

  • Cookies help store user preferences, maintain login sessions, and gather traffic data.
  • By using our website, you consent to the use of cookies unless disabled through your browser settings.
  • Some pages may include tracking pixels from tools like Google Analytics.

5. Data Security & Storage

  • Your data is stored securely with encrypted protocols wherever applicable.
  • We take reasonable precautions to protect your information from unauthorized access or misuse.

6. Your Rights

  • Access & Correction: You may request access to your personal data or corrections by contacting us via our Contact Us page.
  • Opt-out: You may unsubscribe from marketing emails anytime by clicking the “Unsubscribe” link provided in the email.
  • Account Deletion: To delete your account or personal data, you may reach us through the contact page.

7. Children’s Privacy

  • Our website is intended for users aged 13 and above.
  • We do not knowingly collect information from children under 13. If you believe your child has provided us with personal data, please contact us to have it removed.

8. Contact & Support

If you have any privacy-related questions or concerns, please contact us:

We may update this Privacy Policy from time to time. Continued use of our website constitutes acceptance of the revised policy.